Opportunity Hamilton
Opportunity Hamilton
Opportunity Hamilton
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Opportunity hamilton

Is Your Customer Service Up to International Standards?

The Rugby World Cup is two years away, but already Opportunity Hamilton is helping to develop a strategy to assist local companies to tap into the numerous business opportunities this event presents.

You and your staff have now got the chance to begin preparing for the 60,000 rugby fans who will descend on New Zealand –many of them coming to Hamilton.  Particularly if you are in a hospitality or service-related industry, this is an opportunity you can’t afford to miss.  Kia Ora Mai was launched on 22 October.  This training programme is designed for service industry employees and is offered right across New Zealand.

The programme focuses on reviewing and improving your customers’ experience.  It is designed especially for staff members who are newer to the service industry, but is relevant for all employees.  Through the Kia Ora Mai programme, staff members build their knowledge and skills so that your business can create a uniquely New Zealand customer service experience for your customers.

Opportunity Hamilton is backing this training programme because we want Waikato businesses to maximise their profits by attracting and retaining customers visiting the city and region during the Rugby World Cup.  And, we are confident that delivering excellent customer service is a critical component for achieving this objective.

Visit www.kiaoramai.co.nz to find out more.

 Opportunity hamilton Opportunity hamilton
 The natural resources surrounding Hamilton - including its forests, lakes, rivers, and mountains - provide opportunities for tramping, bush-walking, and other types of outdoor recreation.  The borough of Hamilton was established on 27 October 1877 and Hamilton became a city on 13 December 1945.  Hamilton’s Maori name is Kirikiriroa meaning long stretch of gravel.  New Zealand’s longest river, the Waikato, flows for 16km through the city.  Mild climate and moderate year round rainfall keep the city and surrounding area very green.  Mean temperatures - 18C in January (summer) and 9C in July (winter).  Hamilton has135 parks and gardens and 58 sports areas and over 1,000 hectares of open space.  Hamilton has 3 public swimming pools and over 55 kms of walkways in parks and reserves.